Because having cancer isn’t quite enough for my plate, here’s a few things I need to do tomorrow:
- Call my health insurer to get instructions about the not-corrected invoice I received on Friday from the ambulance service who is trying to balance-bill me, something specifically prohibited in Texas (and which my insurer has formally notified them about).
- Call the body shop to find out if they’ve gotten in touch with Allstate, who cut off my rental car payments on the 11th (without telling me), resulting in about $555 being charged to my credit card by Enterprise. Allstate maintains that the body shop, who is still trying to source some parts for my truck, has exceeded “industry standard repair duration” and thus I’m to be punished for it. Yes, I know about subrogation and I’ve talked to my attorney already, so you don’t have to remind me about it. Allstate, I’ll also remind everyone, is not my insurer but the insurer of the lady who pulled out from a side street onto a freeway access road, crossed 2 of the 3 lanes, and ran into the side of my truck as I was accelerating in the far left ramp lane to get onto the freeway.
- Depending on the outcome of this call, I may also need to call Allstate and maybe also Enterprise. Because it’s my responsibility to do everyone else’s job for them, apparently.
- On top of that, Allstate doesn’t apparently do “comparable vehicle”, just “replacement transportation”, and thus my selection of a not-nearly-like-my-truck Toyota RAV4 instead of the tiny hair-shirt Nissan Versa means I’m on the hook for the rental rate difference between a car I can’t really fit into properly and one that I can (and forget anything comparable to the 1-ton pickup that is my vehicle. Imagine if you were a business who used your truck as a vital tool in your work. Can you imagine trying to haul that load of tools or lumber or plumbing parts or whatever in a Nissan Versa? So that’s something else I need to sort out, too.
- Yes, I know they’re in the business to keep as much of their money as possible, but hey, as I pointed out on Friday to one of their reps, if their insured hadn’t somehow missed seeing a 20 foot long, 6-1/2 foot high, 7200 lb, painted in a contrasting color to its background pickup truck on a cloudless noontime day, we wouldn’t have to be having any of these discussions in the first place. They took the risk insuring her, so they’re on the hook to make me whole again.
- Oh, and the body shop apparently used the hard tonneau cover on my truck bed as a shelf and, while the paint was kinda toasted before, it certainly didn’t have any big, contrasting-color scratches from parts being dragged across it before it went into the shop, so I’m kinda insistent that they fix that. (I did not pay the well-over-$3k price to prep and paint the rest of the truck because I’ve got cancer and I’m not working full-time and thus can’t afford it.) And they put a 6.0L badge on the new-used passenger front door instead of the 7.3L badge it’s supposed to have, because they broke the 7.3L badge removing it from the old door. So that has to get fixed, too. I’ll accept the later-model-style running boards because my style aren’t available anymore, but no, not a mismatched and incorrect badge. And they’re still short some moldings because Ford has the front door, but not the rear door or rear cab C-pillar moldings anymore for my year. May have to get moldings for a later year. For both sides. To go along with the top rear cab corner molding they broke when they removed it for paint prep.
- Call the ostomy supply outfit to make sure they’ve gotten all my emails from this weekend and we now have our ducks in a row and they’ll send me the right stuff, all at once in one box, on the promised day, next month. Instead of a box of some wrong things, a box of some right things, and a box of some more wrong things that are at least usable wrong things but they’re transparent instead of covered and do you like to look at your own poop all the time? I don’t, which is why I ordered the covered pouches, but they ordered (and their supply house shipped) the transparent pouches. But at least they’re the right model otherwise. Oh, and send me the correct return authorization for the wrong stuff they sent me. And maybe, just maybe, I’ll finally discover the reason why a box of ten colostomy pouches comes with only five disposal bags. According to the manufacturer, this is something that’s done by the distributor, but this is two separate distributors doing the same thing, so I’m going to have to dive into that further in my copious free time. My hunch is I’ll figure it out around the time I get the ostomy closed up and don’t need those products anymore.
- Maybe, if I’m lucky, I’ll get in to the office for some billable hours.
I’m just really, really tired of having to deal with a level of incompetence that, if I were to display it in my work, would get me fired and largely insure that I might as well open up a T-shirt shop on Duval Street in Key West, ’cause I wouldn’t be working in my profession again. (I don’t want to move to Key West. It’s too close to sea level. I’m about 70 miles inland at 125 feet above msl right now and outside of the 0.01% flood plain, and that’s as low as I’m willing to go.)
Ordinarily, I’d welcome the opportunity to wear down a major insurance company until they paid up as I wanted, but with chemo on the horizon again, I’m having to learn to delegate, so yeah, I may well have to get my auto insurer involved.
Oh, well, I should go to bed. I have a busy day planned for tomorrow.